I’ve been a 5-star seller on Fiverr since 2011. I have almost 400 positive reviews and have been a great member with a great seller reputation. Even with that, Fiverr doesn’t care. If a buyer decides they want a refund (for whatever reason), Fiverr will give it to them. Even AFTER I put in the time, effort and delivered the service; the buyer gets to keep it and get a refund; no questions asked.
This totally screws over loyal sellers like me. I’ve had this happen to me three times in the six years I’ve been a seller. This last time was the last straw. The sellers are the backbone of this web portal and they’re treated like crap. Buyers have the priority because they bring in the cash flow. Fiverr’s own discussion forums are full of the same complaints as this one.
If you are a seller or are considering to be one, be aware that you will do work and not get paid for it and there’s nothing you can do. All that needs to happen is a buyer decides they want something and not pay for it. Fiverr definitely needs a new system to prevent this from happening.